Shipping policy

SHIPPING POLICY

Effective Date: August 11, 2026

1. Introduction
At At Home Reset LLC, we provide a clear and consistent shipping experience. This policy explains how we ship orders placed on athomereset.com.
Service Standard Shipping
Price Free shipping on most orders within the Continental U.S. Exceptions noted on individual product pages.
Processing time 1–2 business days
Transit time 5–8 business days
Total delivery time 6–10 business days
Destination United States
Coverage All products unless a product page states otherwise

2. Shipping Destinations

  • We currently ship to addresses within the United States
  • We do not ship to P.O. boxes that cannot accept carrier delivery
  • We plan to add more regions in the future; this page will be updated when we do

3. Shipping Costs
Free shipping on most orders within the Continental U.S. Exceptions are noted on the relevant product page. All shipping costs are shown at checkout with no hidden fees. Local taxes apply where required by law.

4. Order Handling and Delivery Time
Total delivery time is 6–10 business days from the time you place your order, made up of 1–2 business days of processing and 5–8 business days of carrier transit. Business days are Monday through Friday, excluding holidays.

If an item needs additional time, the product page will show a note, which overrides the general timing above.

5. Shipping Methods and Carriers
Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services depending on destination and package size.

Every shipment includes tracking. You will receive a tracking link by email once your order ships. Shipments are insured against loss or damage — contact us if there is an issue.

6. Order Tracking
After your order ships, you will receive an email with the tracking number and a link to follow the delivery.

7. Delivery Issues

Delayed or lost packages: If your delivery exceeds the 6–10 business day window, email support@athomereset.com or call +1 (407) 670-5484.

Marked delivered but not received: Confirm your shipping address, check with neighbors or building management, then contact us so we can assist with a trace.

Damaged packages: Photograph the packaging and the item, and contact us within 7 days at support@athomereset.com. We will arrange a replacement or refund as appropriate.

8. Missing Items
If something is missing from your package, contact us within 7 days of delivery with your order number and the item details. We will send the missing item or issue a refund.

9. Returns and Refunds
See our full Return and Refund Policy for return eligibility, shipping responsibility, restocking fees, and refund timing.

10. Address Accuracy
Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly. If a package is returned to us due to an address issue, we will contact you to arrange reshipment and any applicable reship fees.

11. Contact

12. Changes to This Policy
We may update this Shipping Policy. Changes take effect when posted on this page.

Thank you for shopping with At Home Reset LLC.